Purchase

Purchase / Subscription Terms

DJED Purchase / Subscription Terms
Version 1.1
Date: 14 August 2026
Seller of record: KTECHNOLOGY SOLUTIONS LIMITED (company number 16625813)
VAT: GB507817873
Product: DJED / DJED Software

1.  Who you buy from
1.1  The seller of record for DJED Professional subscriptions is KTECHNOLOGY SOLUTIONS LIMITED, a company registered in England and Wales under company number 16625813, registered office 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ (the “Company”, “we”, “us”).
1.2  “DJED” and “DJED Software” are product brands. They do not create a separate contracting entity.
1.3  Checkout may be hosted by Square (or another payment provider we nominate). Square processes the payment card or other payment method. Unless the checkout page expressly states that Square (or another party) is the merchant of record for the transaction, the Company remains the seller of the DJED licence entitlement. Payment-provider terms govern the payment rail only and do not replace these Purchase Terms or the EULA.
2.  Relationship to the EULA
2.1  These Purchase Terms govern price, billing, renewal, cancellation, cooling-off disclosures and refunds.
2.2  The DJED End User Licence Agreement (EULA) governs installation, activation and use of the Software.
2.3  The Privacy Notice explains personal-data processing.
2.4  Journey: payment → licence issuance → activation. Payment alone does not activate DJED. Activation requires entry of a valid Licence Key in the Software.
3.  Product and price
3.1  The current public offer is DJED Professional: £9.99 per month or £99 per year for one licensed Device. Consumer-facing headline prices include VAT where UK VAT applies.
3.2  Headline prices are the total price payable for the selected plan as displayed at the point of purchase, unless the checkout page expressly states otherwise.
3.3  VAT / tax treatment: KTECHNOLOGY SOLUTIONS LIMITED is VAT registered under GB507817873. Where UK VAT applies, checkout, receipts and VAT invoices must be consistent with HMRC requirements. Consumer-facing headline prices are the total price payable at checkout unless the checkout clearly and lawfully states otherwise.
3.4  Easy / Pro / Expert modes are UI modes, not separate SKUs, and do not expand device entitlement.
3.5  Multi-device, MSP, Fleet or unlimited entitlements are not included unless expressly sold under separate written terms.
4.  Billing and renewal
4.1  Subscriptions renew automatically at the end of each paid period unless cancelled under these Terms.
4.2  Before purchase and before renewal where the law or our checkout flow requires, we will disclose the recurring nature of the charge, the price, the period, and how to cancel.
4.3  We may change prices for future renewal periods with reasonable advance notice. Price changes do not alter the paid period already purchased.
5.  Cancellation (commercial)
5.1  Monthly: You may cancel at any time before the next renewal. Cancellation stops future renewals. You ordinarily retain access for the remainder of the paid monthly period. There is no automatic pro-rata refund for unused days of a paid monthly period outside statutory rights or the goodwill policy below.
5.2  Annual: You may cancel future renewal. There is no automatic unused-term pro-rata refund outside statutory rights or the goodwill policy below.
5.3  Cancellation instructions will be provided in purchase confirmation / support channels (support@djedsoftware.com).
5.4  Business Users purchasing standard DJED Professional receive the same commercial cancellation and goodwill refund policy as Consumers for that product, without acquiring Consumer legal status.
6.  14-day goodwill refund (from first successful activation)
6.1  In addition to any mandatory statutory rights, we offer a 14-day goodwill refund window measured from first successful licence activation on a Device.
6.2  Goodwill refunds are subject to purchase verification and reasonable fraud/abuse checks.
6.3  A goodwill refund is not a rebadging of statutory Consumer rights. Statutory remedies remain available where they apply.
6.4  Where a refund is effected, the contractual Licence ends and you must cease use. We will take reasonable steps to distribute signed revocation data. Because verification is offline, technical deactivation on a Device may lag until that Device next receives revocation data (for example via the opt-in update channel). Continued use after notice of termination remains a breach of contract.
7.  Cooling-off / digital content (Consumers)
7.1  If you are a Consumer buying at a distance, mandatory cooling-off and digital-content rules under UK law (including the Consumer Contracts Regulations 2013) may apply.
7.2  These Terms do not assert that payment, download, or activation automatically determines the statutory loss of any cancellation right.
7.3  Where the law requires immediate-supply acknowledgements or express consents at checkout for digital content, those acknowledgements must be obtained in the purchase journey.
7.3A  Until any statutory cancellation-right waiver is expressly and lawfully obtained at checkout, we do not rely on a purported waiver of statutory cancellation rights. The 14-day goodwill refund from first successful activation is an additional commercial promise, not a substitute for statutory rights.
7.4  Pre-contract information will be provided through the Website / checkout journey in addition to in-app EULA acceptance.
7.5  If you purchase a subscription but have not yet received or activated a licence key, you may cancel within 14 days of purchase for a full refund by emailing support@djedsoftware.com (subject to verification).
8.  Faulty digital content / CRA
Nothing in these Terms excludes or limits mandatory Consumer rights under the Consumer Rights Act 2015 (including remedies for digital content that is not of satisfactory quality, not fit for purpose, or not as described, and liability under section 46 for device damage).
9.  Licence keys and device limits
9.1  After payment, we (or our fulfilment process) issue a Licence Key for activation. Target turnaround is within 24 hours of payment verification; this is a service target, not a contractual guarantee of instantaneous delivery.
9.2  Standard Professional is one Device. Circumventing device limits is prohibited under the EULA.
9.3  Lost/stolen/replaced Device assistance may be available at our discretion under the EULA transfer clause; it is not an automatic multi-device right.
10.  Post-expiry behaviour (verified)
Paid Professional Licences remain fully functional for seven (7) calendar days after the signed expiry date (grace period). After that grace ends, or when a Licence is invalid, revoked, unbound to the Device, or a Trial has ended, DJED hard-locks: scans, diagnostics, optimisation, repair, reporting and other licensed work are unavailable. Only licence entry, renew/purchase routing, support contact, essential activation settings, and quit remain available. Trial has no grace period.
11.  Contact
KTECHNOLOGY SOLUTIONS LIMITED, 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ  ·  support@djedsoftware.com  ·  https://djedsoftware.com