DJED End User Licence Agreement
Version 3.1
Date: 14 August 2026
Licensor: KTECHNOLOGY SOLUTIONS LIMITED (company number 16625813)
VAT: GB507817873
Product: DJED / DJED Software

1.  Introduction and Agreement
1.1  This End User Licence Agreement (the “Agreement”) is a legal agreement between you (“you” or the “User”) and KTECHNOLOGY SOLUTIONS LIMITED, a private limited company registered in England and Wales under company number 16625813, whose registered office is at 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ (the “Licensor”, “we”, “us” or “our”).
1.2  The software product licensed under this Agreement is DJED (also referred to as DJED Software, and in product materials as the Assisted Endpoint Guardian Intelligence Suite), including related Documentation, Updates and materials we make available with it (together, the “Software”).
1.3  “DJED” and “DJED Software” are product brands. They do not create a separate legal person. The contracting party under this Agreement is KTECHNOLOGY SOLUTIONS LIMITED.
1.4  You accept this Agreement by affirmative electronic acceptance of the stated EULA version (including in-app acceptance before normal use of the main application shell). If acceptance is required and you do not accept, you must not install, activate or use the Software.
1.5  If you accept this Agreement on behalf of an organisation, you represent that you have authority to bind that organisation. In that case, “you” includes that organisation.
1.6  Acceptance of this Agreement is separate from: (a) any device-authority acknowledgement; (b) any operation-specific confirmation for a consequential action; (c) any privacy disclosures in the Privacy Notice; and (d) any purchase, billing or refund terms in the Purchase Terms.
2.  Definitions
“Agreement” means this End User Licence Agreement, including its schedules, as updated under clause 37.
“Business User” means a User who acquires or uses the Software wholly or mainly for purposes relating to their trade, business, craft or profession, including ordinary paid professional or technician use.
“Consumer” means an individual User who acquires or uses the Software wholly or mainly outside their trade, business, craft or profession.
“Device” means a single computer on which the Software is installed and activated under a Licence.
“Documentation” means user guides, in-product help and related explanatory materials we make available for DJED.
“Licence” means the limited rights granted under clause 5, subject to your edition, device limits and this Agreement.
“Licence Key” means a cryptographically signed activation credential issued by or for the Licensor.
“Privacy Notice” means the separate DJED Privacy Notice published by the Licensor.
“Professional Licence” means a DJED Professional commercial licence offered for public purchase under the Purchase Terms.
“Purchase Terms” means the separate DJED Purchase / Subscription Terms governing purchase, pricing, billing, renewal, cancellation and refunds.
“Quarantine” means the Software’s reviewable isolation store for items moved pending restore or further action. Items are held aside; they are not deleted by default.
“Software” has the meaning in clause 1.2.
“Subscription” means a recurring paid entitlement to a Professional Licence under the Purchase Terms.
“Third-Party Notices” means the Third-Party / Open-Source Notices supplied with the Software.
“Third-Party Software” means third-party components included or linked with the Software and licensed under their own terms.
“Update” means a patch, fix or newer version of the Software distributed through our signed update channel.
“Website” means https://djedsoftware.com and related pages we operate for DJED distribution.
3.  Licensor and Product Brand
3.1  Intellectual property in the Software (other than Third-Party Software) is owned by the Licensor.
3.2  Public marketing may present DJED / DJED Software as a standalone product brand. That presentation does not change the identity of the Licensor under this Agreement.
3.3  Notices under this Agreement may be sent using the details in clause 45. Product support may also be contacted at support@djedsoftware.com.
4.  Related Documents
4.1  This Agreement governs your licence to install, activate and use the Software.
4.2  The following documents are separate. Where they apply, they form part of your overall relationship with us and are incorporated by reference to the extent applicable to your purchase or use: (a) the Purchase Terms; (b) the Privacy Notice; (c) the Third-Party Notices; and (d) any Enterprise, MSP, Fleet or bespoke written agreement that expressly applies to you.
4.3  The proprietary source-code / repository notice in the DJED product source tree (including any file titled LICENSE) is not this Agreement and is not the retail customer EULA. Access to source code, if any, does not itself grant rights to copy, redistribute, modify or commercialise DJED. Your right to use distributed DJED software arises under this Agreement.
4.4  If a later written Enterprise, MSP, Fleet or volume agreement expressly applies, it may supplement or supersede identified provisions of this Agreement only to the extent it says so.
5.  Licence Grant
5.1  Subject to your compliance with this Agreement and a valid Licence, we grant you a limited, non-exclusive, non-sublicensable, revocable licence to install and use the Software on the number of Devices permitted by your Licence, solely for lawful purposes.
5.2  Except as clause 12 provides, the Licence is non-transferable.
5.3  No ownership of the Software or source code is transferred. All rights not expressly granted are reserved.
5.4  Third-Party Software remains licensed under its own terms (clause 22).
6.  Professional Licence and Device Limits
6.1  The standard public DJED Professional offering is currently £9.99 per month or £99 per year for one licensed Device. KTECHNOLOGY SOLUTIONS LIMITED is VAT registered under GB507817873. Consumer-facing headline prices must be presented as the total price payable at checkout, with VAT and invoice presentation handled consistently with applicable rules and the Purchase Terms.
6.2  Easy, Pro, Expert or similar modes in the Software are user-interface modes only. They are not separate commercial licence editions and do not expand device entitlement.
6.3  Device limits encoded in a Licence Key and enforced on the Device form part of your Licence. Circumventing device limits is prohibited.
6.4  A standard one-device Professional Licence does not grant multi-device packs, MSP entitlements, fleet entitlements or unlimited concurrent deployment. Those require a separate express licence, if offered.
6.5  Any other licence states the Software can technically recognise (for example legacy or internal states) are not offered as current public purchase options unless expressly stated in the Purchase Terms.
7.  If you are a Consumer
7.1  If you are a Consumer, you may use the Software for personal purposes on your licensed Device(s), subject to this Agreement.
7.2  You must still have lawful authority to assess or operate upon any Device you use with DJED (clause 15).
7.3  Nothing in this Agreement excludes or limits your mandatory statutory rights (clause 33), including rights under the Consumer Rights Act 2015 relating to digital content and, in particular, liability under section 46 for damage caused to your Device or other digital content where we fail to use reasonable care and skill. Section 47 prevents that liability being excluded or restricted.
8.  If you are a Business User (including professional / technician use)
8.1  If you are a Business User, you may use the Software in the course of your trade, business, craft or profession, including ordinary paid professional or technician work diagnosing, inspecting, maintaining or working upon customer Devices, provided: (a) you have lawful authority for that Device (clause 15); (b) you stay within your Licence’s device limits; and (c) you comply with this Agreement.
8.2  Classification as a Business User does not grant any of the following unless expressly licensed in writing: (a) redistribution or sublicensing of the Software; (b) resale or rental of the Software; (c) unlimited or concurrent multi-device deployment beyond your Licence; (d) fleet licensing; (e) MSP licensing; (f) SaaS, hosting or white-labelling rights; (g) the right to provide copies of DJED to customers as a product; or (h) the right to circumvent activation, binding or gating controls.
8.3  Where the Software includes local Fleet or remote-status features, those features are local inventory and status tools. They are not a hosted remote-control, live fleet-management or MSP command-and-control service. “Fleet” means local device inventory capture only.
9.  Restrictions
Except to the extent applicable law prohibits these restrictions, you must not: (a) copy the Software except for reasonable backup of licensed installs; (b) publish, distribute, sublicense, sell, lease, lend or otherwise supply the Software to third parties as a product; (c) remove proprietary notices; (d) use the Software unlawfully or without authority over the Device; (e) bypass, defeat or tamper with licence, activation, gating or Update cryptographic controls; (f) share Licence Keys beyond your Licence entitlements; (g) use the Software to develop a competing product by unlawful means; or (h) misrepresent diagnostic or security findings to clients or third parties.
10.  Installation, Purchase and Activation
10.1  Installation requires a compatible Windows or macOS environment. Features may differ by platform (clause 26).
10.2  Purchase of a Subscription or payment via our payment provider does not by itself activate the Software. The commercial journey is: payment → licence issuance → licence activation. There is no automated pay-to-key pipeline in the current version; keys are issued manually after purchase. A real and variable delay may therefore exist between payment and the ability to use the Software.
10.3  Activation requires entry of a valid Licence Key using the Software’s activation process (designed to operate offline using Ed25519 signature verification against an embedded public key). No network call is made to validate a Licence.
10.4  Pricing, billing, renewal, cancellation, cooling-off disclosures and refunds (including any goodwill refund policy) are governed by the Purchase Terms. This Agreement does not replace those terms.
10.5  Keep Licence Keys confidential.
10.6  On first launch the Software presents a hard licence gate. There is no trial and no skip: the product cannot be used at all before payment and activation.
11.  Licence Verification and Revocation
11.1  The Software verifies Licence Keys cryptographically on-device and is designed to operate offline for verification and activation.
11.2  Because verification is offline, there is at present no instantaneous remote revocation channel. An issued Licence Key cannot be disabled remotely in real time. If a refund is effected, the contractual position is that the Licence ends and you must cease use and destroy installed copies. We may distribute signed revocation data (for example via the opt-in update channel); until a Device receives and applies that data, activation state may temporarily remain. Attempting to defeat verification or revocation controls is prohibited.
11.3  Continued use of a refunded key after notice of termination constitutes breach of this Agreement.
12.  Device Binding and Transfers
12.1  Licences may be bound to a Device using on-device machine identity data. Standard Professional Licences are offered for one Device.
12.2  This Agreement does not grant an automatic right to move a Licence freely between Devices or to run the same Licence concurrently on multiple Devices.
12.3  If your Device is lost, stolen, destroyed or permanently replaced, you may contact us to request assistance. We may, at our discretion and subject to reasonable verification and abuse prevention, assist with reassignment for legitimate replacement scenarios (typically limited to one manual re-keying per six months for hardware failure). Mandatory Consumer rights are not affected.
12.4  Any published transfer policy in the Purchase Terms or support documentation will prevail over the discretionary assistance described in clause 12.3 to the extent of any conflict.
13.  Updates
13.1  By default, the Software is designed not to contact our servers for Updates. The only outbound path is an opt-in update check that is off by default.
13.2  You may enable an optional automatic Update check, or manually check for Updates. Either path may contact https://djedsoftware.com/updates/latest.json and related signed artefact URLs. That check is intended to carry information needed for Update compatibility (such as version and platform) and ordinary network metadata — not your session logs, quarantine contents or browser secrets. Further detail is in the Privacy Notice.
13.3  Download and installation of an Update require your confirmation. The Software does not silently force-install Updates in the current design.
13.4  We do not guarantee perpetual Update availability, simultaneous feature parity across platforms, or indefinite support for older versions.
13.5  Failure of Update infrastructure does not itself terminate your Licence, but unpatched Software may become insecure or incompatible over time. Offline activation means that an already-activated Licence continues to function for local use even if the update endpoint or the company ceases to operate.
14.  System-Level Operations and Confirmations
14.1  Depending on platform, permissions and Licence state, the Software can inspect endpoint state and, with your confirmation, perform system-changing operations. These may include (without limitation) file Quarantine (items are held aside, not deleted by default), cleanup, software removal, disk or system repair utilities, DNS or configuration changes, process termination, security hardening actions, browser-data cleanup and similar maintenance tasks.
14.2  Some operations require operating-system elevation or administrator authentication. On Windows the process runs as asInvoker and does not demand administrator rights for the whole process; per-action elevation for repair operations is not yet wired and is reported honestly as unavailable. On macOS the privileged helper (SMAppService) is blocked pending a Developer ID certificate and is documented as such. The Software is designed to surface Unavailable states rather than invent success. Documents must not describe capabilities that are reported as unavailable in the shipped build.
14.3  Consequential actions require operation-specific confirmations. There is no global “accept everything” switch. Destructive-looking operations are, wherever possible, reversible Quarantine. Irreversible operations require an explicit, separate acknowledgement and are refused by default in the current version where a reversible equivalent exists. A path guard refuses operations against a forbidden-path list and re-checks the canonical resolved path after resolving symbolic links and junctions. Dry-run discovery runs before a purge, and the confirmation dialogue lists the actual batch to be acted on.
14.4  Those operational confirmations are in addition to acceptance of this Agreement and any device-authority acknowledgement.
14.5  You remain responsible for selecting actions appropriate to the Device and for verifying outcomes.
15.  User Authority and Device Acknowledgement
15.1  You must only use the Software on Devices that you own or for which you have appropriate authority. The Computer Misuse Act 1990 is engaged by process termination, file Quarantine and configuration changes; authority therefore matters.
15.2  The Software may require a separate affirmative acknowledgement that you own the Device or have appropriate authority to assess and operate upon it using DJED. Acceptance of this Agreement does not by itself prove authority over every Device.
15.3  Professional and technician Business Users working on third-party customer Devices remain responsible for obtaining client authority and for complying with applicable law and professional obligations.
16.  Backups Before System Changes
16.1  Before approving system-changing operations, you should ensure you have adequate backups, recovery media and restore options appropriate to the Device and data.
16.2  Where the Software offers optional snapshots, Quarantine restore, previews or similar aids, those are assistance features — not a guarantee against data loss or unsuccessful recovery.
16.3  Nothing in this clause excludes or limits liability that cannot lawfully be excluded (clauses 33 and 34), including liability under Consumer Rights Act 2015 section 46.
17.  Diagnostics and Evidence-Led Reporting
17.1  Diagnostic outputs depend on hardware, operating-system APIs, permissions, Third-Party Software, accessible evidence and Device condition.
17.2  Where information can be verified, the Software is designed to report it. Where information cannot be verified, the Software is designed to show it as unavailable (or equivalent) rather than present assumptions as fact. Absence of a finding is not a warranty that no issue exists. The Software never publishes a zero score in place of an unknown, and never renders “nothing found” as “clean”.
17.3  Measurements, calculated values, heuristics and OS-reported data may be combined. You must interpret results in context.
17.4  Recommendations are decision-support only. Final decisions remain yours.
17.5  Remediation decisions are written to an append-only, hash-chained local evidence ledger that records refusals as well as successes, together with the evidence relied on at decision time. If the ledger cannot be written, remediation is refused rather than performed unaudited. The ledger is tamper-evident: it detects honest error and accidental corruption; it does not defeat a determined attacker with file-system access. It is not described as tamper-proof.
18.  Security and Threat Detection
18.1  Security and threat features assist identification and review of suspicious or unwanted software patterns (including second-opinion scanning using YARA rules against specific files where present). The Software reads and orchestrates the operating system’s own protection (Microsoft Defender on Windows; Gatekeeper and XProtect on macOS). It does not replace, disable or substitute for that protection, and it does not bundle or redistribute any operating-system security component.
18.2  The Software is not a complete antivirus product, does not provide real-time, on-access or resident malware protection, is not registered with Windows Security Center, has no kernel driver, and holds no Apple Endpoint Security entitlement. It is not warranted as antivirus or anti-malware protection.
18.3  No security tool can detect every threat. Results may include false positives or false negatives. Rules, signatures and threat conditions change over time. A detection is treated as evidence, never as a verdict. There is no code path that takes a rule match and deletes a file; match-to-action is always mediated by human confirmation.
18.4  The Software refuses to remediate when evidence completeness is below threshold and names the specific gap. It reports “not assessed” where nothing was checked.
18.5  Quarantine moves items for review (held aside). Automatic permanent deletion is not the default threat path in the current design. Restore may be available depending on the action and storage state.
19.  Hardware Health Information
19.1  Hardware health readings (where available) are informational. They are not a certification of remaining useful life.
19.2  Indicators can be incomplete or Unavailable on some Devices or platforms.
20.  Recommendations and Assisted Actions
20.1  The Software may suggest or assist controlled actions. “Assisted” does not mean unsupervised, automated, autonomous or hands-free. Confirmations remain required for consequential changes.
20.2  User-interface modes change presentation and available surfaces; they do not create a separate safety sandbox from the underlying engines.
21.  Data Recovery Limitations
21.1  Recovery and backup-assurance features inspect or assist with existing backup mechanisms and snapshots where available. They do not guarantee recovery of deleted, corrupted, encrypted or otherwise inaccessible data.
21.2  Secure erase / disk-wipe functionality is outside the current design and is not licensed as a wipe product under this Agreement.
22.  Third-Party Software
22.1  The Software includes or links Third-Party Software identified in the Third-Party Notices (including components such as YARA-X, Tauri, React and other listed libraries and fonts).
22.2  Those components are provided under their own licences. For a given third-party component, that component’s licence prevails over this Agreement to the extent of any conflict affecting that component only.
22.3  This Agreement does not grant you rights in Third-Party Software beyond those licences, and does not transfer ownership of the Licensor’s proprietary Software to you.
23.  Reports and Exported Information
23.1  Client reports and exports are generated locally under your control and may contain personal data and confidential information you enter or that inventory discloses (for example names, hostnames, serial numbers, findings and file paths, which routinely contain user names).
23.2  If you are a Business User creating reports about your own clients, you (or your organisation) may have independent data-protection responsibilities. The Licensor does not automatically become controller of your client data merely because DJED was used to create a local report.
23.3  In the current design, we do not transmit Client Reporter PDFs from the Software. Any onward sharing is under your control.
24.  Privacy
24.1  Personal-data processing associated with DJED is described in the separate Privacy Notice.
24.2  This Agreement is not a Privacy Notice. Acceptance of this Agreement is not blanket consent to all personal-data processing. Where UK data-protection law applies, lawful bases and transparency are addressed in the Privacy Notice and applicable law.
24.3  The Privacy Notice is intended to explain, among other things, local-first operation, the optional Update check (opt-in and off by default), purchase and licence administration, support communications, local reports and ledgers, and relevant third-party services. Most processing that a customer would worry about never leaves the Device.
25.  Internet and Network Requirements
25.1  Core diagnostic and local maintenance features are designed to work offline.
25.2  Network access is required for optional Updates, opening purchase links, engineer-initiated connectivity tests, and certain operating-system tools you confirm (for example Windows DISM RestoreHealth contacting Windows Update). Absolute wording such as “zero outbound connections” is inaccurate and is not used.
26.  Platform and Compatibility
26.1  Windows and macOS builds are not feature-identical. Some modules or elevated actions available on one platform may be Unavailable, limited or guidance-only on the other.
26.2  We do not warrant compatibility with every hardware configuration, virtualisation environment, managed-device policy or future OS release.
26.3  Windows is the currently verified production distribution path. macOS release status must be determined from current release evidence, not frozen into this EULA. No sales or website copy may claim a macOS build is signed, notarised or production-ready unless the exact artefact being distributed has passed the release gate.
27.  Intellectual Property
27.1  The Software, branding, user interface, Documentation and related intellectual property are owned by the Licensor or its licensors.
27.2  No trademark licence is granted except as needed to refer truthfully to the Software.
28.  Reverse Engineering
28.1  You must not reverse engineer, decompile or disassemble the Software, or bypass licence or Update cryptographic controls.
28.2  Clause 28.1 does not prevent you from doing anything that applicable law (including the permitted acts for computer programs under the Copyright, Designs and Patents Act 1988 — decompilation for interoperability, and observing, studying and testing a program) expressly allows you to do as a lawful user, and then only within those statutory limits and after providing any notice the law requires. Any contract term purporting to prohibit or restrict those permitted acts is void.
29.  Suspension and Revocation
29.1  We may refuse activation or suspend licensed features if a Licence Key is invalid, expired, revoked, exceeded, or reasonably suspected of unauthorised distribution, or if you materially breach this Agreement.
29.2  Verified runtime behaviour: paid Licences remain fully functional for seven (7) calendar days after the signed expiry date (grace period). After that grace ends, or when a Licence is invalid, revoked, unbound to the Device, or a Trial has ended, the Software hard-locks: scans, diagnostics, optimisation, repair, reporting and other licensed work are unavailable. Only licence entry, renew/purchase routing, support contact, essential activation settings, and quit remain available. Trial has no grace period. Calendar comparison uses UTC calendar dates from the signed Licence. No online activation is required. No broader free feature set is promised beyond this verified behaviour.
30.  Termination
30.1  This Agreement terminates if you fail to comply and do not cure within any cure period we reasonably specify, or immediately for serious breach (including licence circumvention).
30.2  You may stop using the Software at any time. Subscription cancellation rights are governed by the Purchase Terms.
30.3  Termination of this Agreement or expiry of a Subscription does not affect rights or remedies that cannot lawfully be excluded, including mandatory Consumer rights.
31.  Effect of Termination
31.1  On termination, the Licence ends and you must cease use and destroy installed copies except where law requires retention of records or backups.
31.2  Clauses that by nature should survive (including intellectual property, confidentiality of keys, privacy cross-references, disclaimers and liability to the lawful extent, and governing law) survive termination.
32.  Warranties
32.1  If you are a Consumer: nothing in this Agreement excludes your statutory rights under the Consumer Rights Act 2015 or other mandatory law, including (where applicable) that digital content be of satisfactory quality, fit for a particular purpose made known to us, and as described — subject to those statutory tests and remedies.
32.2  If you are a Business User: except as expressly stated and to the fullest extent permitted by law, the Software is provided on a commercially reasonable efforts basis without other warranties (express or implied), including implied warranties of merchantability, satisfactory quality or fitness for a particular purpose.
32.3  We do not warrant uninterrupted or error-free operation, detection of all threats, successful recovery of all data, or identical functionality on every platform.
33.  Consumer Statutory Rights
33.1  If you are a Consumer in the United Kingdom, your mandatory statutory rights are not affected by any term that would be unfair or unlawful to enforce.
33.2  Remedies for faulty digital content may include repair, replacement, price reduction or refund as the law provides.
33.3  Cooling-off, cancellation and digital-content supply rules for distance contracts are addressed in the Purchase Terms and at checkout. This Agreement does not state that activation automatically determines the statutory loss of any cancellation right. Because fulfilment is manual, supply may not begin at payment; the relevant supply event is the issuance of a usable Licence Key.
33.4  Pre-contract information, Website disclosures and checkout acknowledgements required by law will be provided through the purchase journey and related legal pages, in addition to in-app acceptance of this Agreement.
33.5  In particular, nothing in this Agreement excludes or restricts liability under Consumer Rights Act 2015 section 46 for damage caused to a Consumer’s Device or other digital content by a failure to use reasonable care and skill. Section 47 prevents such exclusion or restriction.
34.  Limitation of Liability
34.1  Nothing in this Agreement excludes or limits liability for: death or personal injury caused by negligence; fraud or fraudulent misrepresentation; or any other liability that cannot lawfully be excluded or limited.
34.2  If you are a Consumer: we are responsible for loss you suffer that is a foreseeable result of our breach of this Agreement or our failing to use reasonable care and skill, subject to mandatory law (including section 46 of the Consumer Rights Act 2015). We are not responsible for losses that were not foreseeable to both parties when the contract was made. If you use the Software for any business purpose, we are not responsible for business losses.
34.3  If you are a Business User under a standard DJED Professional Licence: subject to clause 34.1 and applicable reasonableness requirements (including the Unfair Contract Terms Act 1977 where it applies), our total aggregate liability arising out of or in connection with this Agreement and the Software — whether in contract, tort (including negligence) or otherwise — shall not exceed the greater of: (a) the total fees paid or payable by you for DJED during the 12 months immediately preceding the event giving rise to the claim; or (b) £1,000.
34.4  The cap in clause 34.3 is an aggregate cap for all claims arising from the same cause or related series of events, not a separate cap for each individual incident.
34.5  If you are a Business User, and subject always to clause 34.1, we shall not be liable for: (a) loss of profits; (b) loss of revenue; (c) loss of business or business opportunity; (d) loss of anticipated savings; (e) loss of goodwill; or (f) any indirect or consequential loss.
34.6  Clause 34.5 does not exclude, for Business Users, liability for loss or corruption of data or for business interruption to the extent such loss is direct and otherwise recoverable; any such recoverable liability remains subject to the aggregate cap in clause 34.3.
34.7  Clause 34.3 applies to standard retail DJED Professional Business Users. Separately negotiated Enterprise, MSP, Fleet, volume or bespoke contracts may set different caps.
34.8  This Agreement does not assert that any particular insurance policy exists.
34.9  You acknowledge residual risks of system-changing tools even when confirmations are used. You should maintain backups (clause 16).
35.  Business User Additional Provisions
35.1  Business Users are responsible for operator training, authority to modify client Devices, and client communications about findings and actions.
35.2  Business Users must not claim DJED provides guarantees this Agreement expressly disclaims (including absolute malware absence or identical cross-platform feature sets).
35.3  For the standard DJED Professional product, Business Users receive the same commercial cancellation and goodwill-refund policy as Consumers under the Purchase Terms, without acquiring Consumer legal status.
36.  Events Outside Reasonable Control
We are not liable for delay or failure caused by events beyond reasonable control, including infrastructure outages, OS vendor changes, or third-party service failures (including payment or Update hosting), provided we take reasonable steps to mitigate.
37.  Changes to this Agreement
37.1  We may update this Agreement for legal, product or commercial reasons.
37.2  Material changes will be presented for renewed affirmative acceptance of a new EULA version. Continued use after required re-acceptance constitutes agreement to the updated terms, subject to mandatory Consumer rights.
37.3  Non-material changes (such as typographical corrections, formatting, contact-detail updates or clarifications that do not materially alter rights) will not automatically force disruptive re-acceptance unless the law requires otherwise. We will maintain document version history. Material changes include changes to licence scope, liability caps, Consumer rights or the core grant.
37.4  Application version numbers and EULA version numbers are separate. An application Update does not by itself require EULA re-acceptance unless the EULA version materially changes.
37.5  We will not rely on a term claiming we may unilaterally impose any material change without appropriate notice and acceptance.
37.6  Local-only acceptance evidence (EULA version, content hash, UTC timestamp, application version) is stored on the Device. It lives on the customer’s own machine and can be altered or lost with it. This is a practical evidential model with acknowledged weaknesses.
38.  Assignment
38.1  You may not assign this Agreement without our prior written consent, except as any published transfer policy under clause 12 may allow.
38.2  We may assign this Agreement to a successor in connection with a reorganisation or sale of assets relating to DJED, provided your Licence rights are not materially diminished.
39.  Severability
If any provision is held unenforceable, the remainder continues in effect, and the provision shall be modified to the minimum extent required to make it enforceable.
40.  Waiver
Failure to enforce a provision is not a waiver of future enforcement.
41.  Entire Agreement
41.1  Business Users: this Agreement, together with the Privacy Notice, Purchase Terms and Third-Party Notices (and any expressly applicable Enterprise or MSP agreement), constitutes the entire agreement regarding the Software and supersedes prior negotiations relating to it, without prejudice to liability for fraud.
41.2  Consumers: your contract also includes mandatory pre-contract information and statutory rights. Marketing statements must be consistent with the Software; this Agreement will not be used to contradict clear descriptions unlawfully.
42.  Third-Party Rights
Except for permitted assignees, no person other than you and us has rights to enforce this Agreement under the Contracts (Rights of Third Parties) Act 1999.
43.  Governing Law
43.1  This Agreement and any dispute or claim (including non-contractual disputes) are governed by the law of England and Wales.
43.2  Nothing in clause 43.1 deprives a Consumer of mandatory protections that cannot be disapplied by agreement under the law of the Consumer’s habitual residence, where those protections apply.
44.  Jurisdiction
44.1  Consumers: you may bring proceedings in the courts of England and Wales, or in the courts of your UK place of residence where mandatory rules allow.
44.2  Business Users: the courts of England and Wales have exclusive jurisdiction, subject to our right to seek injunctive or equivalent relief in any other jurisdiction.
45.  Notices and Contact
45.1  Legal notices under this Agreement may be sent to: KTECHNOLOGY SOLUTIONS LIMITED, 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.
45.2  Product support: support@djedsoftware.com  ·  Website: https://djedsoftware.com
45.3  The Company has designated 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ for DJED legal, business and customer correspondence. Final solicitor review should confirm that its presentation across checkout, website and legal notices satisfies applicable pre-contract information duties.
Schedule A — Document Relationship
This EULA
Licence to install, activate and use DJED
Purchase / Subscription Terms
Price, billing, renewal, cancellation, refunds, cooling-off disclosures
Privacy Notice
Personal-data transparency + s.164A complaints route
Third-Party / Open-Source Notices
Component licences and attribution
Repository / source LICENSE
Proprietary source/IP notice — not the retail customer contract
Future Enterprise / MSP / Portal Terms
Only if and when expressly offered
Schedule B — Electronic Acceptance Architecture
B.1  Production use requires affirmative, versioned acceptance of this Agreement before normal first-launch entry to the main application shell (EulaGate).
B.2  A separate device-authority acknowledgement is retained (ConsentGate / aegis-consent-v1 does not constitute EULA acceptance).
B.3  Operation-specific confirmations for consequential actions remain separate.
B.4  v1 acceptance evidence is stored locally (EULA version, content hash, UTC timestamp, application version) without routine phone-home of acceptance records. The evidence lives on the customer’s own machine and can be altered or lost with it.
B.5  Historical permission-to-assess records do not constitute acceptance of this Agreement.
B.6  The Website may host a human-readable copy of legal documents, but the in-app contractual gate must remain capable of operating offline using bundled text.
Schedule C — Status
This is EULA Version 3.1. Companion Purchase Terms and Privacy Notice are published on https://djedsoftware.com.